| Customer Survey |
| | Feedback | Customer | Date |
| |  | Great experience. We came in a 5:45 on a Friday night right before closing, Jeff took the time to work with us. He was friendly and helpful. I felt comfortable with my purchase and look forward to spending my summers on Lake Michigan. | Carol Lansing, MI United States | 06/25/2009 |
| |  | They had great prices, and Easy to work with. I would recommend them to anyone and well worth the drive | Brad Kalispell, MT United States | 06/25/2009 |
| |  | These guys are easy to do business with!! Thanks Guys! | Rick Almout, MI United States | 06/25/2009 |
| |  | Cheryl was a great answering all of our questions about buying a travel trailer. She was very honest and straight forward. A real help for getting financed. | Skip Kissimmee, FL United States | 06/19/2009 |
| |  | Gary was great. A good salesman and the other staff were awesome too! | Gregore Pleasant Hill, IA United States | 06/19/2009 |
| |  | John sold us our rv, and he was fantastic, honest and real down to earth which sold us before we saw the rv. Lakeshore rv is a real nice place to buy an rv | Richard Woodridge, IL United States | 06/19/2009 |
| |  | Our salesman was Steve was great. He was helpful and courteous. | Greg Rogers, MN United States | 06/19/2009 |
| |  | Best price and inventory around. Helpful sales and service. | Shaun Hemlock, MI United States | 06/19/2009 |
| |  | Great Experience, Great Service, We will come back. | Jim Beaverton, OR United States | 06/19/2009 |
| |  | Lakeshore rv is the place to go. Bob was great and very helpful. Mike in service was great and took great care of me. It was worth the trip. I would recommend everybody to come to lakeshore rv. | Richard Rochelle Park, NJ United States | 06/19/2009 |
| |  | From the 1st phone call to coming to pick up our new 5th wheel. Bob Woodard was awesome to work with!! We really like shopping for our rv on the internet, getting just what we wanted, with a friendly voice on the other end of the phone. Everything went according to plan, Bob called to check arrival times etc! what a great feeling when we saw the rv. Michael in service did a great job of showing us the rv , we really like him and thank him for checking on us and asking if we needed anything. | bob Eatonville, WA United States | 06/19/2009 |
| |  | We were professionally welcomed upon arrival. The purchase was handled over the phone since we live in California and found everything promised when we arrived. We felt lakeshore’s service to be excellent. When we found a few problems with the mountaineer, they were quickly fixed. Lakeshore’s staff and Bob helped in upgrading and extra purchased parts. Our orientation was very detailed and our questions were answered without hesitation. Overall It was an excellent experience and we look forward to years of enjoying our rv. | Richard Los Angeles, CA United States | 06/19/2009 |
| |  | We experienced courteous and professional service at lakeshore RV. We will certainly recommend lakeshore RV to others | Ray & Kathy Dorr | 06/12/2009 |
| |  | Lakeshore RV and Bob Woodard and all the other folks at the dealership are all excellent to work with. They were much more professional than my local dealership, and there price was best by far. They did everything they agreed to without a problem. It was an enjoyable experience. It was worth the trip from Arizona. | Bruce Chandler, AZ United States | 06/09/2009 |
| |  | We are very pleased with our experience at lakeshore-rv. We originally found them over the internet. The pricing and service were all well worth our traveling to Michigan from Minnesota to purchase our Montana . we had a dealership in our local area and there pricing was much higher. Bob did a great job walking us through the purchase. Mike in service was extremely helpful walking us through all the aspects of how everything works and giving us helpful information an ideas for things we may need later on. | Bill & Carol Duluth, MI United States | 06/09/2009 |
| |  | Great experience. Complete Service. | Gary & Lee St. Catharines, ON Canada | 06/09/2009 |
| |  | Great customer service, cant beat prices. Will be my service center for years to come. | Todd Clio, MI United States | 06/09/2009 |
| |  | Great!!!! | Geoff & Lise Scappoose, OR United States | 06/09/2009 |
| |  | Bob was great to do business with, He kept in touch and made the transaction smooth. I traveled 600 miles and would do it again great service and great deals. | Tom Atlas, PA United States | 06/08/2009 |
| |  | Lakeshore has been a great experience. The people are great. It was well worth the drive. This has been a great experience, they made the whole process fun. | Clarence & Susan Mindoro, WI United States | 06/03/2009 |
| |  | Montana Bob and Michael are a real treat! They are a team that cant be beat!! Our experience at lakeshore-rv was super. | Jim & Dianne Oro Valley, AZ United States | 06/03/2009 |
| |  | Jim took care of everything I needed. My experience was great. Jim answered all of my questions about the trailer. | Larry Batesville, AR United States | 06/03/2009 |
| |  | Jim was very helpful from the beginning to end. He answered all of our questions promptly. We would recommend Jim and lakeshore-rv to anyone who is interested in a rv. | Caleb & Vicki Montoursville, PA United States | 06/03/2009 |
| |  | The only complaint I have is that lakeshore RV makes it almost too easy to purchase and RV. The sales and service are very knowledgeable and friendly. Service was great and they explained everything before I left. I would definitely recommend Lakeshore RV to friends and family. | Dave Dodge City, IA United States | 06/03/2009 |
| |  | Jeff was very helpful in all aspects of showing, sales and delivery. Michael and service were great getting things ready to deliver. | Todd Clio, MI United States | 06/03/2009 |
| |  | Friendly and helpful staff! | Stanley & Shirley Mears, MI United States | 06/03/2009 |
| |  | We drove all the way from Braselton, Georgia for our new 5th wheel, and it was well worth the 850 mile drive. Everything was explained by bob and just as he described. We are 1st timers, so we had a lot of questions about the operation of the unit. Mike was very knowledgeable and patient in answering our questions. We would highly recommend lakeshore-rv. | Lin & Renee | 05/28/2009 |
| |  | My experience at lakeshore rv was rather pleasant thanks to Michael. He was very patient and very kind to us and our family. He is an excellent asset to our satisfaction at lakeshore rv. | Greg & Rhonda 367, MO United States | 05/28/2009 |
| |  | Great peopleto work with in getting a new rv. They are very helpful and informative. We were not sorry we made the long drive from Oregon. It was worth it. | Wayne & Vickie Redmond, OR United States | 05/28/2009 |
| |  | As 1st time rv buyers we were concerned about making a large purchase so far from home. Bob, Rachel and mike made the purchase process easy and enjoyable. | Barry & Ellen Stratford, ON Canada | 05/28/2009 |
| |  | Good price! Excellent service! We will return. | Rod Caddilac, MI United States | 05/28/2009 |
| |  | Very good, friendly to work with. Jeff did a good job they were all friendly | 98.209.141.12 Holland, MI United States | 05/28/2009 |
| |  | They are very friendly and accommodating. Worth the 10hour drive from upstate NY. Jim was great with communication prior to and during the sale. | Brett Brooksdale, NY United States | 05/26/2009 |
| |  | Great service and great prices. I will refer you to everyone I know needs an RV | Jack Colorado Springs, CO United States | 05/26/2009 |
| |  | A Friendly and courteous staff. Helpful hints during walk thru. Trailer was better than expected. | Dave & Debrah Mishawaka, IN United States | 05/13/2009 |
| |  | Top notch!! Steve went out of his way to make us happy and the deal was great. | George & Stacie Pinconning, MI United States | 05/13/2009 |
| |  | We checked several places and lakeshore had the best price. Bob was very nice and helpful and Michael went out of his way to make the buying experience a pleasant one. | Les & Jan | 05/13/2009 |
| |  | Everything went great. Bob was great to work with. He made sure everything on the 5th wheel and truck worked correctly. Mike in service was great to show us everything and how it worked. Thanks for everything. | Brent & Jeanette French Town, MT United States | 05/13/2009 |
| |  | The staff was great! Everything was just as stated and friendly as anyone could ask for. The unit was clean and staff covered all options and operation of everything. Thousands less than local dealer! | Robert Painted Post, NY United States | 05/13/2009 |
| |  | Pleasant experience, bob was very thorough and Mike was helpful. Overall customer service is top rate! | Marvin & Kay Lakewood, CO United States | 05/13/2009 |
| |  | It was worth the 1000 mile drive to purchase our cyclone from John. The whole staff was accommodating and friendly and we got a great deal! | Jerry & Sherry United States | 05/13/2009 |
| |  | The same trailer would have cost me 15,000 more in Canada. 6 days on the road was more than worth it for that kind of saving. I would definitely come back again. | Brad Kelowna, BC Canada | 05/05/2009 |
| |  | Great people and helpful suggestions. Great service. | Myron Sioux Center, IA United States | 05/05/2009 |
| |  | We drove from Louisiana to save $6000 on the same camper back home. Staff was personal and friendly, and professional. | David Pierre Part, LA United States | 05/05/2009 |
| |  | We never thought we would buy an RV so far away from home. Lakeshore-rv price made it worth the 1,000 mile drive. Bob and Michael and the rest of the staff made it easy | John & Stephanie Aquebogue, NY United States | 05/05/2009 |
| |  | Everyone at lakeshore-rv center was friendly and helpful. Bob is an outstanding in answering questions and many phone calls from Arizona. The trailer is beautiful and we have enjoyed our day here. | Mel & Barbara United States | 04/30/2009 |
| |  | From the initial phone call to the walk through at delivery, Bob followed up on every question and request. We would highly and whole heartedly recommend dealing with lakeshore rv. Our experience here was remarkable! | Dennis & Carol Concho, AZ United States | 04/30/2009 |
| |  | Awesome! Michael was terrific. Everything went smoothly. We are glad we didn’t buy from dealer in Texas. We got great deal here. | Robert & Wanda Rothbury, MI United States | 04/29/2009 |
| |  | Very friendly and accommodating. Service was very knowledgeable and took the time to explain everything to us, which was important. | Todd Clinton, IA | 04/29/2009 |
| |  | From our 1st communication to coming from CT to pick up our camper at lakeshore, everything was pleasant and an easy undertaking. Jeff, and Michael in service were very nice and made it well worth the trip | Jack Norwich, CT United States | 04/29/2009 |