| Customer Survey |
|---|
| | Feedback | Customer | Date |
|---|
| |  | JEFF WAS ALWAYS AVAILABLE AND HELPFUL WHEN TAKING OUR CALLS AT HOME. MIKE WAS EXTREMELY KNOWLEDGEABLE ABOUT THE WORKING PARTS OF OUR NEW RV. WE FELT WELL TAKEN CARE OF. |
Rick & Vickie
Rockford, MI
United States |
07/03/2008 |
| |  | OUR EXPERIENCE WAS VERY PLEASENT. EVERYONE WORK VERY HARD TO MAKE SURE WE WERE COMPLETELY SATISFIED. MONTANA BOB AND MICHAEL WERE VERY PROFESSIONAL. |
Joseph
Stanton Island, NY
United States |
07/03/2008 |
| |  | VERY GOOD EXPERIENCE. EVERYONE VERY FRIENDLY AND HELPFUL. |
James & Kathy
Hume, MO
United States |
07/03/2008 |
| |  | COMFORTABLE PLACE TO DO BUSINESS. NO PRESSURE, ALL QUESTIONS ANSWERED. |
Ron
Arcadia, MI
United States |
07/03/2008 |
| |  | SALES AND SERVICE WERE ALL VERY ACCOMMODATING & HELPFUL. GREAT EXPERIENCE. THANKS !! |
Roy & Lydia
Cedar Springs, MI
United States |
07/03/2008 |
| |  | THE WHOLE EXPERIENCE HAS BEEN GREAT. A VERY KNOWLEDGEABLE SALES AND SERVICE STAFF. THE UNIT WAS BETTER THAN EXPECTED! THEY WALK YOU THROUGH EVERYTHING EXPLAINING HOW IT WORKS AND GIVE PLENTY OF TIME TO INSPECT WITHOUT ANY PRESSURE FROM THEM. THE ONLY THING THAT WOULD BE BETTER IS IF THEY WERE IN MY STATE. |
Lewis
Newcastle, CO
United States |
07/01/2008 |
| |  | JEFF WAS VERY FRIENDLY AND COURTEOUS . MIKE IN SERVICE WAS VERY PROFESSIONAL AND KNOWLEDGEABLE ABOUT THE FEATURES. I WOULD DEFINITELY RECOMMEND TO OTHERS. THANKS FOR NO PRESSURE APPROACH. |
Ed & Tricia
Reed City, MI
United States |
07/01/2008 |
| |  | JOHN AND STAFF WERE VERY HELPFUL. MIKE WAS VERY THOROUGH WHILE SHOWING US THE TRAILER. GREAT EXPERIENCE!!!! |
Mark & Vicky
Rapid River, MI
United States |
07/01/2008 |
| |  | IT WAS A GREAT EXPERIENCE. THE TRANSACTION WENT VERY SMOOTHLY AND WE ARE EXCITED ABOUT OUR NEW TOY HAULER. I WOULD RECOMMEND LAKESHORE-RV TO ANYONE LOOKING FOR AN RV. |
Dave & Amy
Wyoming, MI
United States |
07/01/2008 |
| |  | JOHN AND THE LAKESHORE-RV TEAM WERE GREAT TO WORK WITH. UP FRONT, HONEST, AND NOT OVER BEARING. FUN EXPERIENCE WITH OUR NEW TRAILER PURCHASE. |
Tim & Amy
Grand Haven, MI
United States |
07/01/2008 |
| |  | JEFF AND MIKE WERE BOTH VERY HELPFUL. WE WERE HAPPY TO HAVE YOU MATCH THE PRICE WE FOUND IN INDIANA. IT MADE THE TRIP CLOSER FOR US. THE FACILITY IS VERY CLEAN AND NICE. |
Bruce & Linn
Laingsburg, MI
United States |
06/29/2008 |
| |  | LAKESHORE-RV WENT OUT OF THE WAY TO ANSWER ALL MY QUESTIONS WITH NUMEROUS CALLS. THEY STAYED LATE TO MAKE SURE THE RV WAS PREPPED FOR OUR ARRIVAL WHICH WAS AFTER CLOSING TIME. |
James
Dunkerton, IA
United States |
06/25/2008 |
| |  | EVERYBODY WAS GREAT THEY MADE YOU FEEL VERY WELCOME. EXPLAINING EVERYTHING VERY WELL. COULDN'T HAVE ASKED FOR BETTER SERVICE. |
Scott & Terry
Columbia, PA
United States |
06/25/2008 |
| |  | IT WAS GREAT, I WAS WELL LOOKED AFTER, BOB , MICHAEL, AND RACHEL MADE IT A PAINLESS EXPERIENCE. HAVE ALREADY RECOMMENDED THEM TO FRIENDS. |
Pat
Pincher Creek, AB
Canada |
06/25/2008 |
| |  | ENJOYED THE COURTESY AND THE SERVICE OF THE STAFF. WE WILL RECOMMEND YOU TO OTHERS |
David & Nadine
Jonquiere, PQ
Canada |
06/25/2008 |
| |  | STEVE WAS GREAT TO WORK WITH - FRIENDLY,HELPFUL, AND EFFICIENT. THE MONEY WE SAVED WAS WELL WORTH THE DRIVE FROM SOUTHWEST COLORADO TO PICK IT UP. WE WOULD HIGHLY RECOMMEND IT. |
Johnny & Glenda
Pagosa Springs, CO
United States |
06/25/2008 |
| |  | VERY HELPFUL AND PLEASANT. STAFF WAS VERY KNOWLEDGABLE. |
Hubert & Robin
Joppa, MD
United States |
06/22/2008 |
| |  | JEFF WAS GREAT. DOING WHATEVER NEEDED TO WORK THE DEAL. JEFF AND SEAN WERE BOTH GREAT, FRIENDLY. THANK YOU FOR YOUR HELP. |
Ross & Heather
Fowlerville, MI
United States |
06/19/2008 |
| |  | WE TRAVELED OVER 4 HRS. TO DEAL WITH JEFF AND LAKESHORE-RV. I MUST SAY IT WAS WELL WORTH IT!! HE TOOK EXTRA TIME WITH US, NOT TO MENTION THE PHONE CALLS I MADE TO HIM BEFORE HAND. EVERYONE ELSE
(MIKE ESPECIALLY)WERE JUST WONDERFUL!! |
Joe & Amie
Northwood, OH
United States |
06/19/2008 |
| |  | WE FOUND THE TRAILER ON THE INTERNET. THE PRICE WAS SEVERAL THOUSANDS DOLLARS LOWER THAN LOCAL DEALERS. VERY INFORMATIVE WHEN GOING OVER THE TRAILER INSTRUCTIONS. VERY PLEASANT TO DEAL WITH. |
Ken & Hazel
Wapello, IA
United States |
06/19/2008 |
| |  | WE HAD A GREAT EXPERIENCE WITH JEFF, MATT, AND MIKE. THEY ALL DID A GREAT JOB OF EXPLAINING THINGS AND MAKING THIS A SMOOTH AND EASY TRANSISTION |
Robert
Fort Worth, TX
United States |
06/17/2008 |
| |  | WE RALLY LIKE THE FEATURE OD OUR BIGHORN. ITS VERY WELL CONSTRUCTED, AND HAS LOTS OF ROOM. IT WAS A GREAT DEAL |
Tim & Dawn
Wayland, MI
United States |
06/17/2008 |
| |  | EVERYTHING ABOUT LAKESHORE RV HAS BEEN VERY POSISTIVE. FROM FINDING THEM ON THE INTERNET, TO TALKING TO GARY ON THE PHONE ABOUT THE PURCHASE AND DOING THE PRE DELIVERY INSPECTION WITH MICHAEL MADE THE TRIP FROM CALIFORNIA A PLEASURE. WE WOULD DEFINATELY RECOMMEND LAKESHORE-RV TO EVERYONE |
Frank & Cathie
Sutter Creek, CA
United States |
06/17/2008 |
| |  | A GREAT EXPERIENCE. NO WORRIES AT ALL. CAN’T WAIT TO GET OUT CAMPING. WILL DEFINITELY SEND FAMILY AND FRIENDS HERE TO BUY |
Jim & Joann
Negaunee, MI
United States |
06/17/2008 |
| |  | I THINK THIS WAS ONE OF THE BEST BUYING EXPERIENCES I HAVE EVER HAD. JEFF WAS VERY PERSONABLE AND NOT PUSHY. THE TRAILER WE BOUGHT IS BEAUTIFUL AND I WAS SHOWN EVERY DETAIL BY THE SERVICE STAFF. THIS IS AN EXCELLENT PLACE TO BUY AN RV. I’LL RECOMMEND LAKESHORE-RV TO EVERYONE I KNOW. |
Albert
Whitehall, MI
United States |
06/16/2008 |
| |  | PURCHASING OUR 2009 COUGAR 5TH WHEEL WAS AN EASY EXPERIENCE WITH STEVE AT LAKESHORE-RV. I HAD SEEN THERE WEBSITE AND SENT A REQUEST FOR A PRICE IN AND THEY RESPONDED RIGHT AWAY. STEVE WAS VERY AWESOME AND MADE EVERYTHING AS EASY AS POSSIBLE FOR US. WE HAVE ALREADY TOLD OUR FRIENDS ABOUT STEVE AND LAKESHORE-RV. |
Albert
Hillsdale |
06/16/2008 |
| |  | EXCELLENT PRICE, GREAT SERVICE. WELL WORTH THE 4000 MILE DRIVE ROUND TRIP. BOB AND MIKE WERE AWESOME! |
Scott
Kalispell, MT
United States |
06/13/2008 |
| |  | GREAT EXPERIENCE, VERY FRIENDLY AND KNOWLEDGEABLE. |
Michael
Paridise, NF
Canada |
06/13/2008 |
| |  | GREAT JOB! EXCELLENT EXPERIENCE. JIM AND MIKE DID A GREAT JOB WITH GETTING US SET UP! |
Jamie
Oxford, MI
United States |
06/13/2008 |
| |  | ALL AROUND GREAT ! VERY HAPPY. THANKS JOHN. |
Matt & Erica
Veneta, OR
United States |
06/12/2008 |
| |  | THE SALES TEAM WAS VERY HELPFUL AND KNOWLEDGEABLE. MADE SURE WE WERE AWARE OF ALL ASPECTS OF OUR RV BEFORE WE LEFT. WE HAVE ENJOYED THE EXPERIENCE AND LOOK FORWARD TO MANY YEARS OF HAPPY CAMPING |
Freeman & Maxine
Charters Settlement, NB
Canada |
06/12/2008 |
| |  | GARY WAS VERY NICE AND ALWAYS QUICK TO ANSWER THE PHONE. WE WERE ABLE TO MAKE A DEAL HAPPEN THE SAME DAY! THANKS ALOT |
Marie
Kingsley, MI
United States |
06/10/2008 |
| |  | VERY FAST COURTEOUS SERVICE ! THANKS SO MUCH FOR HELPING US MAKE OUR DREAM OF OWNING A TRAVEL TRAILER COME TRUE! THANKS AGAIN RACHEL |
Aris & Chandra
Sheridan, WY
United States |
06/10/2008 |
| |  | EASY DEAL SET UP AND DELIVERY. OVERALL A GREAT EXPERIENCE. |
Jeff
Owasso, OK
United States |
06/10/2008 |
| |  | GOOD CAMPER JUST AS DESCRIBED ONLINE. SALES AND SERVICE WERE FRIENDLY AND HELPFUL. BEEN A PLEASURE DOING BUSINESS. |
Jeff & Amy
Riverdale, MI
United States |
06/10/2008 |
| |  | LAKESHORE RV IS EASILY ONE OF THE NATIONS BEST DEALERSHIPS. RELUCTANT TO MAKE A LARGE PURCHASE THROUGH A DEALERSHIP FOUND ON THE INTERNET. I WAS RELIEVED AND REASSURED ONCE I SPOKE WITH "MONTANA BOB". HE ANSWERED ALL OUR QUESTIONS AND MADE A DEAL THAT COULD NOT BE MATCHED COAST TO COAST. AFTER DRIVING 2000 MILES WE WERE TREATED LIKE ROYALTY. LAKESHORE RV EVEN TOOK CARE OF WARRANTY WORK ON MY OWN TOW VEHICLE TO ENSURE 100% CUSTOMER SATISFACTION. I WOULD TRAVEL 2000 MILES AGAIN TO DEAL WITH THIS DEALERSHIP. |
John
Casa Grande, AZ
United States |
06/04/2008 |
| |  | VERY HAPPY, GOOD SERVICE. I WOULD RECOMMEND ANYONE TO BUY HERE. THANKS JIM FOR EVERYTHING. |
Scott & Sheryl
Dowagiac, MI
United States |
06/02/2008 |
| |  | WE HAD A GREAT TIME PURCHASING THIS RV. JIM WAS VERY HELPFUL AND ALWAYS AVAILABLE TO ANSWER QUESTIONS. THANK YOU. |
Greg & Trisha
Crystal, MI
United States |
06/02/2008 |
| |  | YOUR SALES AND SHOP CREW WERE FANTASTIC (GARY, MICHEAL, SCOTT). EVERYONE WAS SO HELPFUL WITH EVERYTHING. WE WOULD RECOMMEND YOUR DEALERSHIP TO EVERYONE. SERVICE, SELECTION, PRICE WAS WORTH THE DRIVE FROM OHIO. THANKS FOR ALL YOUR HELP. |
Charles & Sharon
North Olmsted, OH
United States |
06/02/2008 |
| |  | EXCELLENT SERVICE. JEFF & MIKE WERE GREAT. VERY GOOD CUSTOMER SERVICE - NICE PEOPLE. THANKS! |
Mike & Kathy
Tupper Lake, NY
United States |
06/02/2008 |
| |  | EVERYTHING IS GOOD |
Terry
Lemmen, SD
United States |
06/02/2008 |
| |  | EXCELLENT SERVICE!! |
Marco
Bellmore, NY
United States |
05/29/2008 |
| |  | ALL IN ALL IT HAS BEEN A PLEASENT EXPERIENCE. JEFF AND MIKE WERE VERY GOOD AT WHAT THEY DO. |
William
Sanford, MI
United States |
05/28/2008 |
| |  | DID MOST OF THE DEALING OVER THE PHONE. EXCELLENT SERVICE ONCE I CAME IN TO PICK THE RV UP. ALL IN ALL, A GREAT PURCHASE EXPERIENCE ON MT 1ST 5TH WHEEL. |
David
South Lyon, MI
United States |
05/28/2008 |
| |  | VERY PROFESSIONAL, COURTEOUS. WE CAME 1500 MILES ROUND TRIP TO PURCHASE. VERY SATISFIED. |
Robert
Chattanooga, TN
United States |
05/28/2008 |
| |  | JEFF WAS GREAT. MIKE IN SERVICE DID A GREAT JOB AND FIXED THE THINGS LIKE RIGHT NOW AND EVEN STAYED LATE FOR US!! |
Michelle & Norm
Grand Rapids, MI
United States |
05/28/2008 |
| |  | STEVE AND MIKE WHERE GREAT TO WORK WITH. NOTHING WAS LEFT UNEXPLAINED. I WOULD RECOMMEND LAKESHORE-RV TO ANYONE WHO WANTS TO BUY AN RV!! |
Randy
Chassell, MI
United States |
05/27/2008 |
| |  | NO HASSLE EXPERIENCE. WE WERE ABLE TO TAKE CARE OF MOST EVERYTHING OVER THE PHONE AND THROUGH EMAIL. |
Christopher
Holt, MI
United States |
05/25/2008 |
| |  | WE DROVE FROM ALBERTA, CANADA TO MUSKEGON, MICHIGAN. WE SAW SOME BEAUTIFUL COUNTRY, BUT NOWHERE AS BEAUTIFUL AS OUT NEW MONTANA 5TH WHEEL. IT WAS ALL MORE THAN WE EXPECTED. OUR SAVINGS WAS NEAR $15,000. WE GOT A GREAT HOLIDAY OUT OF THIS ROAD TRIP. THANKS FOR YOUR CONSIDERATION AND FIXING US UP WITH IMMEDIATE SERVICE. |
Garry & Marj
Lacombe, AB
Canada |
05/24/2008 |
| |  | WHEN WE FIRST ARRIVED I THOUGHT IT WAS GOING TO BE A HASSLE, BUT WE MET AND WORKED WITH SOME REALLY NICE PEOPLE. MICHAEL HAS BEEN EXCEPTIONALLY HELPFUL. JOHN SAVED US A LOT OF MONEY COMPARED TO OUR LOCAL DEALER. |
Jim & Carol
Kennewick, WA
United States |
05/23/2008 |
