Lakeshore RV Customer Orientation

In a recent post, 6 Keys to RV Trailer Shopping, I shared some key benefits of shopping at Lakeshore RV as well as some key questions to ask your Lakeshore RV sales rep. While the post contained information relevant to RV shoppers shopping at Lakeshore RV in person or remotely, it was mainly geared for the individual who was shopping remotely and couldn’t be at the dealership in person.  For those of you who are able to make it to Lakeshore RV to make your purchase and pick up your new RV in person, then this post is for you.

First and foremost, a new RV purchase is a big deal and an exciting event no matter if it is your first RV or you 5th or 6th. Our sales staff understand that for many of our customers, purchasing an RV is the culmination of a dream and the result of extensive thought, research, shopping and planning. We are excited that you have chosen us as your dealer and you will be treated as such. We work hard to take care of our customers and ensure that if you are picking up your new or used RV in person, when you leave our dealership with your RV in tow, that you will be excited about your purchase, the adventures ahead and be well equipped to enjoy everything your new RV has to offer.

While Lakeshore RV is a high-volume RV dealer, we strive to ensure our customers are properly educated and confident with using and operating their new RV. That is why we have customer camp sites set up at Lakeshore RV so that after you purchase your new tent trailer, 5th wheel or travel trailer, you can spend the night at the dealership and get the feel of your new RV before you head out. This is a great opportunity to familiarize yourself with your new RV’s features and operation and it gives you the chance to receive any help you may need and have all your questions answered by our experts in the service department before you leave Lakeshore RV.

Last but certainly not least, when you are ready to pick up your new RV, Michael, one of our super-star service techs will walk you through your RV and make sure you know & understand the features and operation of your new RV. This is also an excellent time for any questions you may have to be answered. RV’s on the market today come with more features than ever before and learning how to operate your RV can be a daunting task.  That is why Michael will personally walk you through your new RV from front to back, inside and out, and show you how to use and operate everything from interior lights and electronics, to the slide-outs, stabilizer jacks, power generator, hookup center, brakes, axles and more. When you leave Lakeshore RV, we want you to be able to confidently operate your new RV. Check out our 1-Minute Walk-Through video – our walk through obviously takes more than a minute, but the video gives you a general idea of what you can expect your walk through to look like.

So whether you are purchasing a new tent trailer, 5th wheel or travel trailer remotely or in person, Lakeshore RV is here to guide you through the process every step of the way. We want you to be confident in your purchase and we want you to be able to enjoy everything your new RV has to offer. So give Lakeshore RV a call today at 888.743.8278 and let us get you started with your RV purchase.